The business would like to implement a process for reclaiming Parts Warranty.
They are wanting to track where a Part has failed within a 12month period after fitting to a Serial Object.
The items are purchased against a Serial Object via Work Orders and issued as Materials. We want to track if the same Part Number against the same Serial Object is issued again within the 12months to flag to the User that the Item should be considered under warranty.
How can we achieve this?
We are working within Apps 10 IEE.
Thanks in advance
Lisa
