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Question

FSM-Integration Query Field Technician

  • January 13, 2021
  • 1 reply
  • 48 views

PinmayaK
Sidekick (Partner)
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Dear Experts,

Please give us some input on the below scenario.

A field technician will will upload a photo/document from his mobile and the same will be updated in FSM back office. Now the question is how we can send those uploaded  documents to a 3rd part system like DMS.

Should we develop a interface for this?

 

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1 reply

Lee Pinchbeck
Ultimate Hero
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  • Ultimate Hero
  • 1219 replies
  • January 14, 2021

Hi @PinmayaK,

Have you had a look through at the other topics on integrations that have already been raised in the Community. There have been a number of queries on outgoing connections and you should be able to handle sending a document via these.

Just set the system to trigger the integration when the document is uploaded.

Kind regards,

Lee Pinchbeck


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