Skip to main content
Solved

FSM Manual

  • September 3, 2024
  • 4 replies
  • 136 views

Forum|alt.badge.img+1
  • Do Gooder (Customer)
  • 3 replies

Good Day 

 

Does anyone know of a manual that exist for FSM? I have been asking around and seem to be getting no response. 

 

Maybe I am asking the wrong question or area for this question. 

 

Any assistance would be greatly appreciated 

Best answer by Morris

@Deuce

Hi, I have added  link to another question where the FSM6Reference pdf is attached. it is around 500 pages and to my knowledge it is the most complete document regarding FSM.

https://community.ifs.com/fsm-product-updates-114/fsm-6-update-9-reference-guide-8031

Let me know if you are able to access it.

Regards,

Morris

View original
Did this topic help you find an answer to your question?

4 replies

Forum|alt.badge.img+9
  • Hero (Employee)
  • 97 replies
  • September 3, 2024

@Deuce 

Hi,

are you looking for something other than the FSM reference guide that is found in the help menu under documentation? 

 

Thanks,

Morris


Forum|alt.badge.img+1
  • Author
  • Do Gooder (Customer)
  • 3 replies
  • September 4, 2024

Yes, I have reviewed these files however I am looking for things like what each status of a call does, the other functions with in FSM, 

 

How to schedule a call or reschedule a call.. When I should create a new work order and how you go about doing so. 

 

I feel like there is a ton of info on PSO but not the same for FSM. :) 


Forum|alt.badge.img+1
  • Author
  • Do Gooder (Customer)
  • 3 replies
  • September 6, 2024

Just to add there is so much more to FSM then what is in that short manual i.e the help button. I haven’t had any luck 


Forum|alt.badge.img+9
  • Hero (Employee)
  • 97 replies
  • Answer
  • September 17, 2024

@Deuce

Hi, I have added  link to another question where the FSM6Reference pdf is attached. it is around 500 pages and to my knowledge it is the most complete document regarding FSM.

https://community.ifs.com/fsm-product-updates-114/fsm-6-update-9-reference-guide-8031

Let me know if you are able to access it.

Regards,

Morris


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings