Connect Business Reporter to IFS Cloud 24R1

Hi @TopDeepaW,

Seems like the created manifest has some issues. Can you please re-create the manifest file and re-check?

Hi @TopDeepaW 

Verify if multiple versions of Business Reporter are installed on the user’s machine. If so, ensure only one version remains installed.

If there is only one version, proceed with a reinstallation of Business Reporter.

Thank You

Hi @TopDeepaW ,

1. If you don’t have the correct version of the BR client, first install it via add-on section of your landing page.

2. Check the IAM client setup for the business reporter.

TopDeepaW wrote:

Hi Everyone,

Following error will appearing while connecting to the IFS Cloud instance. IAM client setup is done as per the technical documentation.

 

 

Thank You.

Hi ​@TopDeepaW 

Did you ever get your issue with BR resolved? I am getting this same error message when trying to connect to Cloud BR.

vehka wrote:

TopDeepaW wrote:

Hi Everyone,

Following error will appearing while connecting to the IFS Cloud instance. IAM client setup is done as per the technical documentation.

 

 

Thank You.

Hi ​@TopDeepaW 

Did you ever get your issue with BR resolved? I am getting this same error message when trying to connect to Cloud BR.

Hi ​@vehka, did you try the above-mentioned actions from your end?

Hi ​@ashen_malaka_ranasinghe 

I confirmed the other actions but I don’t know what the manifest file is that you mentioned, or where to find it.

Hi ​@vehka 

Can you open Excel and check whether there are multiple records for Business Reporter in Com Add-ins window?
 

Thank You
 

Hi ​@shwiclk 

I have one IFS BR in COM Addins.

Hi ​@vehka 

Thank you for confirming. Based on my understanding, if you have only one installation, it seems that a previous uninstallation or the current installation was not completed properly.

I recommend uninstalling the current version and reinstalling it to resolve the issue.

Hope this helps!

Thank You