+4Hi All ,
Currently we are facing issue with our IFS cloud environment after upgrade as 24R1. Work task Screen from Request management is not reflecting any task on it and even if we create a new task it doesn’t shows on Request Work Tasks screen.
Moreover, if we try to schedule the task in Dispatch console it says IFSAPP doesn’t have access to Work Task .
Can anyone help on this please.
Regards,
Nandani
Best answer by Marcel.Ausan
Could you have a look at the Service Organization → Access Groups and make sure your user is part of at least one of the Access Groups of that Service Organization.
+22
Could you have a look at the Service Organization → Access Groups and make sure your user is part of at least one of the Access Groups of that Service Organization.
+4Thank you
However, I still have question as why only work task screen detail not accessible and able to access request detail even without this setup. Also before this upgrade our team have not did any of this setup for screen accessibility .
Thank you again and if you can answer for this as well.
Regards,
Nandani
+22I would recommend you follow
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