Skip to main content
Question

Error in RMA


Forum|alt.badge.img+7

When trying to receive the Inventory Parts for a Return material authorizations which had the Customer Order Supply Code "Int Purch Order" and "Purch Order Trans", I receive an Error "Inventory Part in Stock does not exist."


This error only occurs when trying to Receive using the Receive Parts against Order Deliveries. This error should not occur as there was a Customer Order that previously processed and delivered for the same location that I am trying to return it back to.


 

 

3 replies

Forum|alt.badge.img+10
  • Hero (Customer)
  • 56 replies
  • July 8, 2024

Hi

I think I’ve just posted the same problem, I only found your post after submitting.

Did you find any further information?

Thanks,

mmck


Piyal Perera
Hero (Employee)
Forum|alt.badge.img+9
  • Hero (Employee)
  • 240 replies
  • July 11, 2024

Hi @Hashane Bolonne @MMcK 

  I went through this complete flow as well. External Customer Order → Int Purch Trans → IPO → ICO delivered → IPO received → ECO delivered → RMA created → returned using against order delivery functionality → IPO reopened → Returned the received part → RMA for ICO created → Returned the item to supply site via intransit object.

Anyway, Hashane, please create your data setup and let me know.

regards,

Piyal

 


Forum|alt.badge.img+7
  • Sidekick (Partner)
  • 32 replies
  • October 24, 2024

Hi ,

 

I am facing the same issue when the supply code is either Purchase Order Trans or Purchase Order Direct. This is in environment 23R1

The workaround I found is without using the command ‘Receive Parts against Order Deliveries’ use Receive/Receive with Serials Lots

Kind Regards 

Yashodha


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings