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Where is the checkbox for Print Attached Documents?


TdeKok
Do Gooder (Partner)
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  • Do Gooder (Partner)
  • 4 replies

In IFS Cloud I don't get the oppertunity to print attached documents with the Work Insturction Report.
The checkbox is missing on the dialog screen.
 

Do we miss some setting somewhere?
How can we make it visible?

Best answer by Mayura Wasantha

Hello @TdeKok,

I can see the option in IFS Cloud 24R1. The fundamental requirement is to have the "Aurena Agent" installed correctly. When I disable the AA extension, the option disappears.

@matt.watters  - Functionality does not consider the Output Type 

 

 

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11 replies

COVJAMIEB
Hero (Partner)
Forum|alt.badge.img+11
  • Hero (Partner)
  • 202 replies
  • May 14, 2024

It does look like its been missed. Based on 24R1 help it states,

 


Forum|alt.badge.img+17
  • Superhero (Employee)
  • 326 replies
  • May 14, 2024

Hi @TdeKok ,

In which version and SU are you trying this?.

I checked in a Core 23R2 version and the check is available:

Regards,

Pilar


matt.watters
Superhero (Partner)
Forum|alt.badge.img+25
  • Superhero (Partner)
  • 569 replies
  • May 14, 2024

@Pilar Franco does the option appear for Output Type = Barcode as this is the selection in the original post?


Mayura Wasantha
Superhero (Employee)
Forum|alt.badge.img+18
  • Superhero (Employee)
  • 477 replies
  • Answer
  • May 15, 2024

Hello @TdeKok,

I can see the option in IFS Cloud 24R1. The fundamental requirement is to have the "Aurena Agent" installed correctly. When I disable the AA extension, the option disappears.

@matt.watters  - Functionality does not consider the Output Type 

 

 


TdeKok
Do Gooder (Partner)
Forum|alt.badge.img+2
  • Author
  • Do Gooder (Partner)
  • 4 replies
  • May 15, 2024

@Pilar Franco 
I am also on version 23R2.3


Mayura Wasantha
Superhero (Employee)
Forum|alt.badge.img+18
TdeKok wrote:

@Pilar Franco 
I am also on version 23R2.3

I cannot see any difference between 23R2 & 24R1(at least in RnD environments) as long as above prerequisite is satisfied.


COVJAMIEB
Hero (Partner)
Forum|alt.badge.img+11
  • Hero (Partner)
  • 202 replies
  • May 15, 2024

Its a strange one. I still can’t see it in 23R2 or 24R1E.


COVJAMIEB
Hero (Partner)
Forum|alt.badge.img+11
  • Hero (Partner)
  • 202 replies
  • May 15, 2024
Mayura Wasantha wrote:

Hello @TdeKok,

I can see the option in IFS Cloud 24R1. The fundamental requirement is to have the "Aurena Agent" installed correctly. When I disable the AA extension, the option disappears.

@matt.watters  - Functionality does not consider the Output Type 

 

 

@Mayura Wasantha I have installed AA and still the same issue. When you say installed correctly can you elaborate? 


COVJAMIEB
Hero (Partner)
Forum|alt.badge.img+11
  • Hero (Partner)
  • 202 replies
  • May 15, 2024

@Mayura Wasantha ignore me previous question. Got it to work :)


TdeKok
Do Gooder (Partner)
Forum|alt.badge.img+2
  • Author
  • Do Gooder (Partner)
  • 4 replies
  • May 15, 2024

@Mayura Wasantha 
I installed the Aurena Agent and the toggle appears.
Thank you very much for your answer.


Mayura Wasantha
Superhero (Employee)
Forum|alt.badge.img+18

@TdeKok  @COVJAMIEB  Good to know 😊.

FYI - Below is a straightforward method for verifying the proper installation of AA.

 


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