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Zero Amount Instant Invoice

  • April 25, 2024
  • 1 reply
  • 70 views

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Hi Team

 

Greetings

We have created zero amount instant invoice, status for it is “PostedAuth”.

However, we cannot create a offset for it as on all screens relating to a customer payment entry (mixed payment and customer payment) payment with zero amount is not allowed in IFS.  

Now, if we want to change the status to “PaidPosted” for this zero amount instant invoice. Is there any work around or a way to make to “PaidPosted”?

 

Thanks & Regards

Best answer by Adam Bereda

Hi, Pratik,
For invoice with zero gross value, zero-value payment should happen automatically. If it did not - support case would be recommened.

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  • Hero (Customer)
  • 677 replies
  • Answer
  • April 26, 2024

Hi, Pratik,
For invoice with zero gross value, zero-value payment should happen automatically. If it did not - support case would be recommened.


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