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Question

App9 client issue after updating UPD 17

  • March 29, 2024
  • 1 reply
  • 49 views

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Hi There,

In Application 9 , when after updating from UPD 15 to UPD 17 , one of our customer is getting below client version switching window when loading some application component windows , in some cases if user is idle for some times in a particular window and re-load the same window, the client switching message appearing and that leads to restart the application by clicking the update button.

Have anyone come across this kind of a scenario before ?

 

 

1 reply

Charith Epitawatta
Ultimate Hero (Employee)
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Hi @ravindu ,

Have you asked the users to clear their ClickOnce cache by following the steps mentioned in the below article? 

https://community.ifs.com/framework-and-experience-101/why-is-it-that-context-menu-items-are-missing-in-one-computer-but-available-in-another-3812?tid=3812&fid=101

Hope this helps!


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