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Question

How can i filter the Activity in SLA & Out of SLA


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  • Sidekick (Customer)
  • 69 replies

Hi,

How can i easily filter the planned task with SLA & Out of SLA in the Gantt.

Suppose i have planned 100 Jobs in FT queue, Out of which i may be having 40 INSLA & 60 Out of SLA.

By applying filter in want to view INSLA Tasks in Gantt & Another filter it should show out of SLA in FT gantt..

 

Can you please let me know the selection in Filters

Regards,

Shiyaz

2 replies

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  • Author
  • Sidekick (Customer)
  • 69 replies
  • March 28, 2024

Hi,

 

Any one please reply.

 

Regards,

Shiyaz


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Am I understanding correctly that the activities are scheduled, but they are outside of their (primary) SLA?

If this is the case you should have an exception visible for them in the exception panel with the exception type ‘Planned Activity in Jeopardy’. You can filter the Gantt chart on these exceptions by clicking on the ‘Filter on Selected Groups’ button.

 

If you don't see this exception, check if the exception is active in the Scheduling Exceptions screen.


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