Skip to main content
Question

functional user groups in assyst


ckmyers
Sidekick (Customer)
Forum|alt.badge.img+3

Hello,
Is it possible to create functional user groups in assyst?

 

An example would be a user reports a service outage that affects a service are, we would want to log the ticket under that service area as opposed to any specific user.

A simple example would be we want each province to be a “user”, as each is a service group. This would allow us to easily report on MI’s in specific areas.

Thanks in advance for any feedback.

Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings