+1We want to update an EventMonitor/Query Profile in the ETM. This would run on a weekly basis to show last weeks closed calls. the fields that would change would be the action date to and from. We are struggling to get the ETM to recognise the Query Profile. We know we can query Query profiles using REST like this - assystREST/v2/queryProfiles/1514?onBehalfOfUser=aliashas. So assumed it would be similar with the ETM.
Any Suggestions on what to try?
Best answer by SGrant89
It is possible to retrieve a Query Profile by ID using the mechanism you have tried, it may be that the IPaaS service user does not have the privileges required to view Query Profiles or that particular Query Profile.
However, it is currently not possible using an ETM assyst Request Datamapper (In your example above) to update the query parameters for a Query Profile. It may be possible to use a HTTP (assyst) Request Datamapper that was introduced in ETM 1.7 to make a custom assystREST request.
+6It is possible to retrieve a Query Profile by ID using the mechanism you have tried, it may be that the IPaaS service user does not have the privileges required to view Query Profiles or that particular Query Profile.
However, it is currently not possible using an ETM assyst Request Datamapper (In your example above) to update the query parameters for a Query Profile. It may be possible to use a HTTP (assyst) Request Datamapper that was introduced in ETM 1.7 to make a custom assystREST request.
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