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Question

Issue when copying customer order

  • November 23, 2023
  • 1 reply
  • 47 views

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Hi everyone,

I’m having an issue with copying an exiting customer order which has CO lines with tax.

When price and discount option is ticked when copying CO , the tax amounts will not be fetched correctly in the newly created CO, but there can be seen a tax code in the CO line. Tax line is removed from customer order line tax lines.

If price and discount option is not ticked , tax amounts are correctly fetched.

 

 

Can anyone help me to understand why this is happening?

 

Regards,

Kithmini

1 reply

Piyal Perera
Hero (Employee)
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  • Hero (Employee)
  • 245 replies
  • November 24, 2023

Hi,

  I checked 24R1 and APP10 as well and working fine. The tax amount and corresponding line were correctly copied for the same customer’s order copy.


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