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Company and Employee fields shown below are not visible for some users. How to get them appeared?


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Hi,

As shown in the image 01, this is how it appears in general in aurena, the drop down of the employee information stripe in 'My New Expense sheet’. However, for some users, Company and Employee fields do not appear but the employee field only (image 02). Please explain why and how to get it set as image 01.

These employees are connected to the relevant companies and permission sets.

 Image 01.

 

Image 02

 

Best Regards,

Anne.

Best answer by KavindaL

Hi,

How many companies does this employee (Image 2) has access to?

I guess only 1. That's why there is no option to select the companies. User in Image 1 must have access to more than  1 company. 

For a user who has access to multiple companies, will have an option to select the company which he wants to create the expenses. 

 

Hope this explains.

Kavinda. 

 

 

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4 replies

vickyrohilya
Hero (Partner)
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  • Hero (Partner)
  • 129 replies
  • November 9, 2023

Hi Anne,

Image 01 is not visible.

Please ensure that user is having valid position and SelfAccess role ID.

 

Thanks

Vikas Jain


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  • Author
  • Do Gooder (Customer)
  • 4 replies
  • November 9, 2023

Hi Vikas,

 

Thank you for bringing to notice.

Image 01

 

Self-access roles are in place. Thank you!


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  • Sidekick
  • 10 replies
  • Answer
  • November 9, 2023

Hi,

How many companies does this employee (Image 2) has access to?

I guess only 1. That's why there is no option to select the companies. User in Image 1 must have access to more than  1 company. 

For a user who has access to multiple companies, will have an option to select the company which he wants to create the expenses. 

 

Hope this explains.

Kavinda. 

 

 


Forum|alt.badge.img+1
  • Author
  • Do Gooder (Customer)
  • 4 replies
  • November 10, 2023

Hi Kavinda,

 

Thank you very much. Yes, the user is connected only in one entity. When connected to multiple entities, the field appeared. You have been very helpful. 😊

 

Best Regards,

Anne.


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