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Question

Serial Number Addition

  • October 24, 2023
  • 1 reply
  • 102 views

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  • Sidekick (Customer)
  • 29 replies

Good Afternoon, 

 

Is it possible to add a Serial Number manually in IFS?  We recently had AP miss entering a serial number in IFS but now we need to do a RMA without a serial number.  The system doesn’t like that and blocks the RMA.

 

I want to be able to add into the serial history to the part and complete my RMA.

 

Thanks

1 reply

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  • Do Gooder
  • 5 replies
  • October 25, 2023

hi,

maybe, you can solve the problem using the settings marked below.

 


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