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Question

High amount of unrelated Business Mails attaching to Customer Orders

  • August 18, 2023
  • 1 reply
  • 18 views

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We have an event that copies the Business Mail over to Business Opportunity in attachments - which then flows to Customer Order once created.

We have examples of Customer Orders where there is up to 98 attachments of emails that have been copied from Business Mail that DO NOT have any link to the Customer Order.  i.e.  the extra business mails that are copied are not linked to the Business Opportunity or order - see screenshots below

 

1 reply

Mathias Dahl
Superhero (Employee)
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  • Superhero (Employee)
  • 2798 replies
  • August 21, 2023

Hi,

It sounds like something is wrong with that event of yours, or am I missing something?

 


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