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Question

Sort Order for Web Tutorial (Left Pane) in AssystWEB 11.4


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Our Web Tutorial section of the Assyst Web Homepage has a list of Knowledge procedures that appear in a near-random order.  Is there a parameter or setting that determines what order this procedures are displayed?  Ideally, we would like to have them in alphabetical order, but also add “New” procedures at the top for a determined amount of time.

2 replies

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  • Do Gooder (Employee)
  • 7 replies
  • June 16, 2023

Hi,

 

I think there is an existing defect for this.  If you log this with the IFS assyst Service Desk we can provide you with this.

 

regards

 

andrew


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  • Author
  • Do Gooder (Customer)
  • 9 replies
  • February 26, 2024

Since our upgrade to 11.7.0, this issue has been resolved.  Thanks!


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