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Question

BR Report Error: Error while downloading the file. Null.

D
Do Gooder (Employee)
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  • Dazide
  • Do Gooder (Employee)
  • 2 replies

Hello Community,

 

A customer faces the problem that BR Reports in PDF format deliver the following error:

(Sorry for the screenshot in german but the original report was automatically deleted)

 

The same report in excel format works well.

Does anyone know a possible cause of this error message?

 

Kind regards

David

Kasun Balasooriya
Piumi Rubasinghe
D
3 people like this
  • Kasun Balasooriya
    Kasun Balasooriya
  • Piumi Rubasinghe
    Piumi Rubasinghe
  • D
    Duncan

2 replies

B
Sidekick (Partner)
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  • BeaLauraA
  • Sidekick (Partner)
  • 29 replies
  • September 28, 2023

Hello, 


Any insight on this topic? 

 

Best regards, 

 

Laura

ashen_malaka_ranasinghe
Hero (Employee)
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Hi @Dazide,

Did you try to run this report through BR tool in Excel? If not, please try to run this report through BR tool and check whether it is possible to get data from the report.

Find me on LinkedIn as Ashen Malaka: https://www.linkedin.com/in/ashen-malaka-ranasinghe/

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