Customer found this error ‘Your user profile cannot be loaded’. And they need to restart server. This customer has been using IFS Applications more than 10 year.
Can this error happen from server performance?? If yes, how can they increase server performance?
Rungtip M.
Best answer by Link
Hi @RacRungtM
I have two suggestions for this case.
clean up the online cache
delete the directory „2.0“ : %userprofile%\AppData\Local\Apps
start cmd as administraty and enther this code: rundll32 %windir%\system32\dfshim.dll CleanOnlineAppCache
create a new user profile for this user or reset it
Customer found this error when trying to logon application. When user cannot logon, they have to restart server. I suggest customer to clean up some data suchas customer order. But I am not sure if it will help them.
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