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Question

Navigating to a survey


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  • Do Gooder (Partner)
  • 21 replies

Hi all.

I need to be able to navigate to a survey using the client script. The goToScreen() function does not seem to allow this and gives a null reference error. Here is the line I am using: goToScreen("DebriefSurvey5");

The idea is to press a button to go to an individual survey.

Another instance I need to do this is when I want to sometimes not show a mandatory survey that is followed by another survey. I need to be able to navigate to a survey screen in this case.

3 replies

Shneor Cheshin
Superhero (Employee)
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  • Superhero (Employee)
  • 1169 replies
  • January 17, 2023

Hey @Fluffy 

I believe your requirements are not supported by mobile clients.

Please refer to this thread

https://community.ifs.com/ifs-field-service-management-fsm-employees-partners-only-103/auto-show-a-survey-on-mobile-21644

 

Cheers!


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  • Sidekick (Customer)
  • 28 replies
  • November 15, 2024

Hi ​@Shneor Cheshin,

I am experiencing the same issue detailed in this posting however, as a customer I am unable to see the thread you have linked above. Would you be able to share the contents as I an keen to understand if there is a workaround to this.

Regards,

Barry


Shneor Cheshin
Superhero (Employee)
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  • Superhero (Employee)
  • 1169 replies
  • December 5, 2024

Hi ​@MWAMAITTEAM 

Sorry for the late reply.

The bottom line is that you can NOT achieve this by configurations only. The survey functionality is very limited.

The alternative is to create a custom screen with a custom survey and then you would be able.

Hope that helps.

Cheers!


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