Hello,
In my project, we are creating tasks by integration, and then these in the PSO allocate to a team resource, where the task is associated with that team.
I would like to know if the above is possible, if so how can I do it?
Another question, is it possible, let's imagine an address field, like a region having a lookup that fetches all teams id, associating that team_id to that address, making all tasks that have that address, have that team_id, and when it is sent to the PSO allocate to a resource belonging to that team.
If it is possible, how could it be done?
Best Regards,
Carlos Soares
