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Recent Screens

  • December 6, 2022
  • 4 replies
  • 165 views

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We are on UPD13 and we have some users that Recent Screens functionality doesn’t work and others it does work.  We have cleared browser cache with not success of solving the issue.  Any other ideas of what might be the issue.

Best answer by Charana Udugama

Hi @DHPCALBRECHT

This has been identified as a potential bug and has been solved by Solution ID 297773 during UPD 14. You’ll need to open a support ticket to get further help and get the solution. 

I hope this helps. 

Best Regards,
Charana. 

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4 replies

Charana Udugama
Superhero (Employee)
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  • Superhero (Employee)
  • 115 replies
  • Answer
  • December 6, 2022

Hi @DHPCALBRECHT

This has been identified as a potential bug and has been solved by Solution ID 297773 during UPD 14. You’ll need to open a support ticket to get further help and get the solution. 

I hope this helps. 

Best Regards,
Charana. 


alicedc91
Sidekick (Customer)
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  • Sidekick (Customer)
  • 32 replies
  • January 25, 2023

Hi,

The ‘Recent Screens’ functionality is not working correctly in IFS Cloud either.

Some recent screens show, and some don’t. 


KeyBartlD
Sidekick (Partner)
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  • Sidekick (Partner)
  • 11 replies
  • February 11, 2023

In my case all IFS Cloud installations I’m logging into - there are empty thumbnails of recent pages. Is it a parameter of the browser, application, bug or what else?

 


alicedc91
Sidekick (Customer)
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  • Sidekick (Customer)
  • 32 replies
  • February 16, 2023

@KeyBartlD bug I suspect.


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