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How can I enable send mail to colleague option?

  • October 23, 2022
  • 2 replies
  • 180 views

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Hello, when I choose send an e-mail to my colleague on the screen shown below, the e-mail is not sent.  How can i make it work?

Best answer by dsj

Hi @skurumehmet 

 

Are you using Send to Colleague or Mail Recipient as a Link… option?

 

When you choose Send to Colleague option, it will create a Task, and user can open from the tasks pane on the bottom. 

 

If you used Mail Recipient as a Link option, then it will open your mail client in the PC and you can send as a regular mail

 

Hope it clarifies the functionality.

 

Regards,

Damith

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2 replies

dsj
Superhero (Partner)
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  • Superhero (Partner)
  • 836 replies
  • Answer
  • October 24, 2022

Hi @skurumehmet 

 

Are you using Send to Colleague or Mail Recipient as a Link… option?

 

When you choose Send to Colleague option, it will create a Task, and user can open from the tasks pane on the bottom. 

 

If you used Mail Recipient as a Link option, then it will open your mail client in the PC and you can send as a regular mail

 

Hope it clarifies the functionality.

 

Regards,

Damith


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  • Author
  • Do Gooder (Customer)
  • 3 replies
  • October 25, 2022

Thank you for your comment. It is so useful for me. :)


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