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Question

What is the suitable module?

  • September 7, 2022
  • 1 reply
  • 48 views
Dakshinie Wickramasinghe
Hero (Employee)
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Need to implement below business flow in IFS Cloud.

please suggest best module to use 

Case --> WorkOrder -> FSE Assignment --> FSE Mobilization --> Time and Expense Entry --> Daily Work Entry --> FSE Ticket.

 

We only want to track FSE work and their time/work/expense and that too daily.

There are 2 modules in FSM

Service Management and Service in IFS Cloud, please suggest which module to use.

1 reply

A
Superhero (Employee)
  • anmise
  • Superhero (Employee)
  • 1424 replies
  • November 2, 2022
Dakshinie Wickramasinghe wrote:

Need to implement below business flow in IFS Cloud.

please suggest best module to use 

Case --> WorkOrder -> FSE Assignment --> FSE Mobilization --> Time and Expense Entry --> Daily Work Entry --> FSE Ticket.

 

We only want to track FSE work and their time/work/expense and that too daily.

There are 2 modules in FSM

Service Management and Service in IFS Cloud, please suggest which module to use.

Hi @Dakshinie Wickramasinghe, it really depends on what other processes need to be supported. Both of the solutions will support the flow you’ve described, but the “Service Management” solution is currently a bit leaner, with things like warranty and project connections missing. 

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