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Question

IFS App9 not loading correctly

T
Sidekick (Customer)
Forum|alt.badge.img+6

Has anyone experienced the issue that IFS is not loading the framework correctly? Tabs and boxes are missing from the window and I get this error message:

“Ifs.Fnd.FndSystemException: Utforskare: Ett ohanterat undantag inträffade ---> System.NullReferenceException: Objektreferensen har inte angetts till en instans av ett objekt.
   vid Ifs.Fnd.ApplicationRuntime.Core.FndDictionaryService.GetDynamicTabPagesForContainer(String containerName, String containerVersion)
   vid Ifs.Fnd.ApplicationForms.cComponent.TabPagesGet(SalString sParentObject, SalString sWindowVersion, SalArray`1 sTabTag, SalArray`1 sWindow, SalArray`1 sTabTitle, IDictionary`2 tabsParentKeyMappingsList)
   vid Ifs.Fnd.ApplicationForms.cTabManager._TabPagesAdd()
   vid Ifs.Fnd.ApplicationForms.cMasterDetailTabFormWindow._TabPagesAdd()
   vid Ifs.Fnd.ApplicationForms.cMasterDetailTabFormWindow.vrt_TabPagesAdd()
   vid Ifs.Fnd.ApplicationForms.cTabManager.vrt_TabPagesAdd()
   vid Ifs.Fnd.ApplicationForms.cTabManager.TabCreate(SalWindowHandle hWnd)
   vid Ifs.Fnd.ApplicationForms.cMasterDetailTabFormWindow.TabCreate(SalWindowHandle hWnd)
   vid Ifs.Fnd.ApplicationForms.cMasterDetailTabFormWindow.vrtTabCreate(SalWindowHandle hWnd)
   vid Ifs.Fnd.ApplicationForms.cTabManager.vrtTabCreate(SalWindowHandle hWnd)
   vid Ifs.Fnd.ApplicationForms.cTabManager.__TabCreate(SalWindowHandle hWnd)
   vid PPJ.Runtime.Windows.QO.SalQuickTabs.CallTabCreate()
   vid PPJ.Runtime.Windows.QO.SalQuickTabs.SendTabmCreate()
   vid PPJ.Runtime.Windows.QO.SalQuickTabs.SalQuickTabs_WindowActions(Object sender, WindowActionsEventArgs e)
   vid PPJ.Runtime.Windows.SalWindow.InvokeWindowActions(WindowActionsEventArgs args, SalContext context, Int32 startIndex)
   vid PPJ.Runtime.Windows.SalWindow.FireWindowActions(Int32 msgCode, IntPtr wParam, IntPtr lParam)
   vid PPJ.Runtime.Windows.SalWindow.FireWindowActions(Control ctrl, Int32 msgCode, SalNumber wParam, SalNumber lParam)
   vid PPJ.Runtime.Windows.SalForm.SendSamCreate()
   vid PPJ.Runtime.Windows.SalForm.OnHandleCreated(EventArgs e)
   vid Ifs.Fnd.ApplicationForms.cFormWindow.OnHandleCreated(EventArgs e)
   vid System.Windows.Forms.Control.WmCreate(Message& m)
   vid System.Windows.Forms.Control.WndProc(Message& m)
   vid System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   vid System.Windows.Forms.Form.WmCreate(Message& m)
   vid System.Windows.Forms.Form.WndProc(Message& m)
   vid PPJ.Runtime.Windows.SalForm.PPJ.Runtime.Windows.ISalWindow.DefaultWndProc(Message& m)
   vid PPJ.Runtime.Windows.SalWindow.ProcessThenDispatch(Message& m)
   vid PPJ.Runtime.Windows.SalWindow.ProcessWndProc(Message& m)
   vid PPJ.Runtime.Windows.SalForm.WndProc(Message& m)
   vid System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   vid System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   vid System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)”

 

We are using IFS Appl 9 UPD17 and Windows10 on out clients. Has anyone else experienced this and do you know why this is happening?

Thanks!

 

5 replies

NickPorter
Superhero (Customer)
Forum|alt.badge.img+18
  • NickPorter
  • Superhero (Customer)
  • 317 replies
  • August 16, 2022

Try deleting the cached IFS client files and forcing them to be re-downloaded at next login.  You may be seeing corrupted files.

You can do this in your browser and I would also suggest running the following from the command line (I believe this is case sensitive):

rundll32 dfshim CleanOnlineAppCache

 

Nick

ZRLLUCASM
Do Gooder (Customer)
Forum|alt.badge.img+3
  • ZRLLUCASM
  • Do Gooder (Customer)
  • 5 replies
  • August 16, 2022
NickPorter wrote:

Try deleting the cached IFS client files and forcing them to be re-downloaded at next login.  You may be seeing corrupted files.

You can do this in your browser and I would also suggest running the following from the command line (I believe this is case sensitive):

rundll32 dfshim CleanOnlineAppCache

 

Nick

Hi Nick, 

 

Delete the folder 2.0  into (C:\Users\{YourUser}\AppData\Local\Apps\2.0) 

 

 

BR | Lucas Moura
T
Sidekick (Customer)
Forum|alt.badge.img+6
  • TRCEISFELT
  • Author
  • Sidekick (Customer)
  • 17 replies
  • September 21, 2022

Thank you! Unfortunately this does not solve the problem. We are still recieving this error every other day. Does anyone have another solution to the problem?

 

NickPorter
Superhero (Customer)
Forum|alt.badge.img+18
  • NickPorter
  • Superhero (Customer)
  • 317 replies
  • September 21, 2022
TRCEISFELT wrote:

Thank you! Unfortunately this does not solve the problem. We are still recieving this error every other day. Does anyone have another solution to the problem?

 

Do you mean it doesn’t fix it, or it fixes it but then it happens again in a couple of days?

If it keeps happening on certain machines I would look for poor network performance on that machine which causes the files to not download correctly (poor wifi, bad cable, bad NIC), or maybe something on the PC itself that is causing file corruption if it works for a while then breaks again.

Nick

J
Sidekick (Customer)
Forum|alt.badge.img+9
  • JamesW72
  • Sidekick (Customer)
  • 40 replies
  • September 21, 2022

Try this 

 

1) Open a command prompt or Windows Start\Run screen, execute the following command - rundll32 %windir%\system32\dfshim.dll CleanOnlineAppCache

2) Delete '2.0' folder where .net cache is stored under user’s Windows profile. In Windows 7/Windows 10, it is C:\Users\<user_neme>\AppData\Local\Apps\2.0

3) Reboot the user machine.

4) Start the application Again

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