Skip to main content
Question

Migration of module -SCENTR to IFS Cloud

R
Sidekick (Partner)
Forum|alt.badge.img+6

Hi,

 

We are migrating data from Apps8-Support Issue (Module-SCENTR) to IFS Cloud. But in the IFS cloud we couldn't find the module-SCENTR and a page called ‘Support Issue'. Data is not there in the IFS cloud’s "Case Issue" either.

So we would like to know how the Module-SCENTR is mapped to the IFS Cloud.

 

Thank you and best regards,

Rashmika.

2 replies

P
Superhero (Employee)
Forum|alt.badge.img+16
  • Pilar Franco
  • Superhero (Employee)
  • 313 replies
  • July 25, 2023

Hi Rasmika,

You can, perhaps, explore the options of Call Center (working with cases) or Contract Management with support agreements in IFS Cloud.

Regards,

Pilar

TimJoaojS
Sidekick (Partner)
Forum|alt.badge.img+7
  • TimJoaojS
  • Sidekick (Partner)
  • 31 replies
  • November 16, 2023

Hi,

The Support Issue functionality will not exist on IFS Cloud? 

 

Thanks,

Joao

Reply


Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings