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Question

FSM lobby element image is shown doubled on the lobby


Dulshan De Silva
Sidekick (Employee)
Forum|alt.badge.img+5

Hi all,

One of our customers is having an issue of a doubled lobby image when viewed from the web client. They have started facing this issue after UPD13 and is now using UPD15. The issue occurs only with the below image (.jpg) of their Logo and occurs in both Chrome and Edge. 


They have tried re-adding the image to the image library and creating a new lobby element, but no luck!

I checked with the baseline versions but the issue is not there. Is there any parameter/ setting to check from the customer’s side which would possibly be a reason for this behavior?

Thanks and Regards,
Dulshan​​​​​​​

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