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Mix Payment error

  • June 8, 2022
  • 1 reply
  • 164 views

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  • Do Gooder (Partner)
  • 5 replies

Dear all,

I have uploaded a mixed payment through the External Check Upload Functionality. However, I am getting a very strange error and as a result, I can not approve the mixed payment. Can any one of you help me out to resolve this issue?

 

Best answer by Shamalaka Perera

Hi @DarshiG,


This error may have occurred due to the user group B not being connected to Voucher type N for year 2022. Therefore you may,

- Go to window 'Voucher Series per Voucher Type'
- RMB on accounting year 2022
- Fetch User Group per Voucher Series and connect User Group B (AC as example below)

Hope this would help in clearing the error.

Thank you.

Best regards,
Shamalaka Perera

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1 reply

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Hi @DarshiG,


This error may have occurred due to the user group B not being connected to Voucher type N for year 2022. Therefore you may,

- Go to window 'Voucher Series per Voucher Type'
- RMB on accounting year 2022
- Fetch User Group per Voucher Series and connect User Group B (AC as example below)

Hope this would help in clearing the error.

Thank you.

Best regards,
Shamalaka Perera


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