Defense Contract order can quantity that was originally ordered and partially delivered be reduced?

​@Sunnie90 Please provide more info, what is mentioned is not enough to understand the requirement. Are you referring to a Sales Contract or the connected CO to a SC ? Please add more info.

Hi Buddhika, I’m replying for the customer. Please find the attached written scenario and troubleshooting. Our need only involves the Defense Contract, the Customer Order, and Projects Activity. The customer did have a CCO (Contract Change Order) with no audit trail, it was only informative. They are not using a Sales Contract or any statuses thereof.

Please see the attached full scenario and troubleshooting. 

Here are the highlights:

1. This customer is using IFS Defense Contract (DC) Management only for DPAS flowdown, and they do not intend to create any iRAPT report (DD250 or Invoice)
2. Defense Contract Order (DCO) and Item created  (Sales Part A, quantity of 4), Project created from the Defense Contract and Approved/Activities Released, On DCO Items added Activity Sequence, from the DCO Items created the Customer Order 
3. PMRP and MRP ran, Customer Order supplies created and executed to the point of the Shop Order for producing Sales Part A quantity of 4 had 1 completed and delivered on a Shipment
4. In this scenario the external customer presents a change to their order at this time. For this change, only 1 more of Sales Part A may be produced and delivered. So, the demand quantity for Sales Part A that was originally 4, needs to be reduced to 2.
5. However can’t change the quantity on the Customer Order Line because ‘Sales quantity cannot be updated when the line is connected to a defense contract order item’.
6. On the DCO, we can’t change anything about the Item. Nothing is editable. Can’t reduce the quantity or disconnect the Customer Order Line.
7. On the same DCO Item/Customer Order/Project setup for a NEW Item/Line, we can make edits. But apparently no edits can be made on the original DCO Item/Customer Order/Project setup that is partially delivered.

Thank you in advance for letting us know if this should be possible. This is in a Cloud 23R2 UPD8 environment.

Hi ​@Sunnie90 , I’m checking to know whether you are looking at this request from the customer. She was referred from IFS Support who closed her case and told her to ask on the Community, so the hope is this will be evaluated. Thanks in advance.

Hi ​@Buddhika Kurera I’m checking to know whether you are looking at this request from the customer. She was referred from IFS Support who closed her case and told her to ask on the Community, so the hope is this will be evaluated.

Please see the further explanation provided above. 

Thanks in advance for evaluating and responding to this.