Question

Costs and hours progress disappears from project screen

  • 22 November 2023
  • 3 replies
  • 51 views

Userlevel 3
Badge +5

Hi,

We have noticed a strange behavior in project navigator. When we report hours both cost and hour progresses are reported. However during the day for some reasons progress is reduced to 0% although the activity is reported. Does anybody know what can cause the issue?

Best regards,

Bernadeta


3 replies

Userlevel 4
Badge +7

Hi @Bernadeta Woszczyna ,

That sounds somewhat similar to the issue discussed here: 

That particular issue only affected the 22R2 version of IFS Cloud though, and it looks like you are on Apps 10(?). I would suggest reporting it as a support issue so it can be investigated in more detail.

Kind regards,
Johan

Userlevel 4
Badge +10

Hi @Bernadeta Woszczyna 

You may be able to use ‘Refresh Project Connections’ as a workaround.

This seems like an issue in the summary view and the progress might be correctly set in the connections level.

Best regards, Ushan

www.linkedin.com/in/ushan-senarath

Userlevel 3
Badge +5

Hi,

Thank You All for your answers. We had already tried with Refresh Project Connections. The issue was solved for some hours and again it was back to 0% during the day. We are still monitoring  and trying to see what causes the issue.

 

Best regards,

Bernadeta

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