+1Scenario: Work Order goes out and checked but not fixed and it gets marked Finished and moved into Historical Work Order List.
From the Historical List I right Click and select Reopen and it moves it back to the Open Work Order list.
Now the Status says WorkDone can that be changed back to Released any way?
How will the Maintenance Dept know that WO still needs done?
Do we have to rewrite the Fault Report and reference the “Old” one
Best answer by Dilini Arandara
Hi,
When you reopen a Historical Work Order, it will be reopened in Work Done Status. Yet. it will allow to change the status to Started status, by Right click>Work Order status.
If the Work Order had tasks, those tasks should be now in Finished status after reopening the WO. So, you would not be allowed to change the WO status to Released status. The reason is the Work Order status cannot be in Released status, if it contains proceeded Work Tasks.
Does it allow to change status to started? If not, do you get any error when trying the status change?
+10Hi Chris4963,
Do you use tasks together with work orders ?
Quote '’'How will the Maintenance Dept know that WO still needs done?’, What is the normal process you use to look for new work ?
Regards,
Roshan
+12Hi,
When you reopen a Historical Work Order, it will be reopened in Work Done Status. Yet. it will allow to change the status to Started status, by Right click>Work Order status.
If the Work Order had tasks, those tasks should be now in Finished status after reopening the WO. So, you would not be allowed to change the WO status to Released status. The reason is the Work Order status cannot be in Released status, if it contains proceeded Work Tasks.
Does it allow to change status to started? If not, do you get any error when trying the status change?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
