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After finishing a sales order, I click to print order confirmation and set to send me an e-mail and type my e-mail. It works perfectly.

But, I would like to edit the subject and the e-mail body. However, I can’t find where I change it.

I already check all the e-mail events and there is nothing related to this.

Anyone can help me, please?

 

Thanks!

Fernando

Please, anyone could help me in this case?

You can’t change the subject and email body.

 

These are hardcoded in PRINT_JOB_API

 

 

Hey!!

 

I need to edit this subject e-mail.

 

Is there a way to do it???

If you want to be able to adjust the subject/body i think you are better of using either Report Rules with Action Type ‘Email’ or an Event action based on the PDF_REPORT_CREATED

Hey!

 

I am trying to create an Event Action based on the PDF_REPORT_CREATED.

The subject e-mail need to contain the “Customer_no” from “Customer Order” screen.

 

How can I add this field “Customer_no” if I can’t customize a field, because PDF_REPORT_CREATED is an event from IFS and I can’t change it.

 

is There a way to add this field in my Event Action?

 

Thanks!!!

You have a couple of pre defined parameters called PDF_PARAMETER_1, PDF_PARAMETER_2, etc.

Their content is different depending on which report it is. What they contain can be found here per report: https://docs.ifs.com/ifsclouddocs/22r2/Procurement/AboutEmailReports.htm

I don’t know which report you are trying to e-mail but the reports that are connected to customer seems to have customer id (customer no) in parameter PDF_PARAMETER_2

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