Hi Everyone,
I have an end user request for Return Completed RMA Lines to be tracked to the point they have been returned to stock in IFS or scrapped etc. In terms of the RMA process - return completed for us on the line is to show the product has been returned to us. We were looking to see if we can track this to see the point in which the product is returned to stock (if able to do so).
The closest I have got to is looking at Inventory Transaction History per Part for the part number and date and see what the transaction is that follows the RMA to see if the product has been returned to stock or scrapped etc. This isn’t the best approach as we cannot be sure that another transaction against the part will happen between the RMA and the part transaction we are interested in.
Has anyone else encountered a similar scenario and if so what approach was best to take?
I was thinking of using one of the existing fields when booking the RMA into a location to record the RMA number but wasn’t sure if IFS has something already in place we could explore?
Many Thanks,
Dan
Best answer by ShawnBerk
View original