Why does the Shop Order Tracked Structure not display correctly in all situations in the Shop Floor Workbench (Dispatch List → Tracked Structure tab) when using the Show commands, sometimes showing “No data” even though all component parts are assigned?
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Create a shop order with Order Type = Manufactured for a serial-tracked part.
a. Ensure the serial-tracked part includes component parts that are serial- and/or lot/batch-tracked.
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Release the shop order.
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Reserve all components.
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Navigate to the Shop Order Tracked Structure page and verify that all component parts are assigned.
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Navigate to the Shop Floor Workbench.
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Open Shop Floor Workbench → Dispatch List → Tracked Structure tab.
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Execute Show → Assigned Components.
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In some situations, “No data” is displayed even though all component parts are assigned.
Additional Information:
- When you switch between commands in the “Show command” group, the data is eventually populated and displayed correctly. This indicates that the Show commands do not consistently return the expected results in all situations.
- The commands associated with ShopOrdTrackedStructureList (for example, TrackedShowAssignedCommand) execute actions that modify database values, such as calling
- Shop_Floor_Wb_Defaults_API.Set_Tracked_Show_Assigned(rec_.contract, Fnd_Boolean_API.DB_TRUE).
- The TrackedShowAssigned action has LU dependencies on ShopOrderOperation and ShopOrdTrackedStructure, which are intended to trigger updates of the relevant objects in the client. However, this update does not consistently occur.