I have 8 users who we are enabling in Aurena for use of Shop Floor Workbench on a mobile device. 7 of the users, with identical permission sets, work just fine but one gets this error - Any ideas?
Best answer by Björn Hultgren
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Userlevel 7
+23
What's the error you get?
This is the error:
Userlevel 4
+6
Have you tried to logon with the user that does not work on another device, i.e.laptop or other mobile?
Userlevel 7
When you are in Chrome, click on F12 to bring up DevTools, before opening the Shop Floor Workbench. Then open the SFWB to generate the error. In DevTools, select ‘Network’ and then select whichever record is red in the left hand side panel, and click on the ‘Response’ tab.
Copy the error and paste it here.
Userlevel 7
+23
Errors appears for user ID’s with more than 15 characters.
Thank you, Bjorn. Will will pursue the patch installation.
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