I am using IFS10, I have a question, there is a problem in the company with shipping racks that we are sending with our products. I have in the system all the products that I have to shipping to the customer but when i send those products they goes with a rack that is expensive and those racks have to come back to us just the product is going to take the customer but the rack’s not. So I don’t know if there is way to put in the system the racks that i am sending with the products to be sure that when they arrive, they come back to us. Each rack have their own serial number but I don’t know a way to putting in the system and for that they appear in a bill of lading or a customer order or some note that the customer can sign to be sure they have those racks and they have to return to us.
if somebody have an idea for I can try to set up on the system, steps to follow, or something please. I will appreciate it. I just want to those racks come back and they won’t disappear.
Best answer by ShawnBerk
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