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We’ve created a list of exceptions for our company calendar:

National exception schedule

Which we’ve linked to our Company Calendar:

But when we view our actual working times in the Company Calendar (for example May 26th 2025) the day shows as a regular work day with the standard working hours still showing:

Exception has not been recognized within the Calendar

It would appear that we’ve missed something somewhere, does anyone have any suggestions regarding what may have been overlooked

You will need to regenerate each calendar to which this exception is connected, then examine the generated calendar details to confirm dates/hours have been removed. These calendars should show a status of ‘Changes Pending’, due to their new connection to this Exception until they are regenerated, after which they will have a status of ‘Generated’.

In a live environment, it is recommended to perform this regeneration during non-transactional hours.


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