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We have an issue where Parts are being reserved to a Customer Order (via scheduled Create Customer Order Reservations job) 24 hours before the parts were produced on the Shop Order for the same Parts. I have a copy Pick List referencing the lot batch from the Shop Order, and the final step of the Shop Order wasn’t reported and the Parts received into stock until more than 24 hours after the reservation took place. 

As far as I can tell there was no partial Shop Order Reporting and the full quantity on the Shop Order was received into stock at the same time, but 24 hours after the goods were reserved. 

There did not seem to be any pegging of Customer Order to Shop Order and the CO Supply Code was Invent Order.  

Is there any way that a batch can be reserved and appear on a pick list, prior to being reported on a Shop Order?

Hi ​@CooAlastL 

Are there any customizations at play here? 

The Create Customer Order Reservations job is only going to reserve against available material in inventory at the time the job is run.

Further, the Create Customer Order Reservation batch job would not create a Pick List on its own as it simply performs the reservation. 

Hi ​@astfarazt. I appreciate the reply.  I think we have solved this one and it was relating to the Pick By Choice option during Picking. We could see that Pick By Choice will pick stock, even if the stock has a part availability control against it that prevents reservation (manual and automatic). The unreserve, reserve and pick operations happen one after the other triggered by the pick by choice operation. It WILL prevent delivery of the stock that was picked by choice and has the part availability control against it that prevents issue. The confusing thing from my perspective was that the Pick List, generated using Create Pick List (but not printed), had the lot batch that was eventually picked, not the batch that was originally reserved. Can you confirm if this is standard? I would have expected this to state the original reservation, not what was eventually picked, hence the original question.

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