Skip to main content
Question

Reject multilevel down in the structure component on the shop order and its impacts in build tracked structure.

  • January 16, 2026
  • 1 reply
  • 39 views

Forum|alt.badge.img+2

Hello Team,

Has anyone encountered a similar situation? If so, please share any workaround solutions or decisions you made to address it.

We are working with an aerospace customer whose product structure exists approximately ten levels. Occasionally, a component used three levels down in the structure is rejected on a shop order.

Our standard process functions efficiently when a rejection occurs at the shop order material line level; however, complications arise when a component deeper within the multilevel structure to be rejected—such as when a part malfunctions during final assembly operations, despite being accepted during respective manufacturing shop order.

How do we manage such rejections in the final shop order, and what impact does this have on the build-tracked structure? Please note that the component part in question is serialized.

Thank you,

Bhaskara

1 reply

Björn Hultgren
Hero (Employee)
Forum|alt.badge.img+25

I can only see two ways:

  1. Unissue the faulty sub-assemblies and unreserve/ re-open/ unissue the part on the respective shop order all the way until the order where the faulty component were issued and scrap it there, issue the replacement component and and then receive the orders back.
  2. Receive the completed product and then issue it to a multilevel repair shop order, and replace the faulty component with the replacement and receive back the product.