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Question

Part Description Error

  • October 29, 2024
  • 3 replies
  • 28 views

Forum|alt.badge.img+5
  • Sidekick (Customer)
  • 13 replies

When creating a Purchase Order, I have a part with the correct description but when selecting it on the order line, an old description populates. Is there something I’m missing that need to checked and updated?

 

The LOV from the PO line has the correct description (pic1) but when selecting that same part, it shows an old description (pic2)

 

 

3 replies

matt.watters
Superhero (Partner)
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  • Superhero (Partner)
  • 566 replies
  • October 29, 2024

At a minimum can you look into the Descriptions tab on the Purchase Part page for this part number and compare the two Description fields and the setting for ‘Use Part Catalog...’

 


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  • Author
  • Sidekick (Customer)
  • 13 replies
  • October 29, 2024

The purchase part descriptions are identical, and we have the “use part catalog desc...” checked.

 

 


Forum|alt.badge.img+5
  • Author
  • Sidekick (Customer)
  • 13 replies
  • October 29, 2024

It has been resolved. The last piece we needed to update was on the line items under the checkbox “use part catalog Desc...”.


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