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I have a new user that does not have the option to create a credit invoice on the return material authorization. Permissions are matching for someone who has the option when they right click on the page. 

Hi @craryit ,

Does this issue is only available for a single user?
If so, we can try to clear personal computer cache using below steps.

  1. Use the following steps to clear the client cache
    1. Clear this folder in order to clear cache  
      C:\Users\<YOUR_USER_NAME>\AppData\Local\Apps\2.0
    2.  Open a command prompt and execute the command rundll32 dfshim CleanOnlineAppCache

Hope the above detail helps. 

Kind Regards,
Yohan
 

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