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Good afternoon,

After updating versions from 23.2.1 to 23.2.9 I am not unable to edit Delivery Address on the Customer Orders (but on the Customer Order I can do it). 

Our colleagues used to change Delivery Addresses on the list view instead of single Customer Order page. Is it possible to change the behaviour of this Delivery Address field to being editable?

 

I have tried it with page designer and I can edit the value, but the Save button does not appears and I can not save the change of the address, after refreshing page it’s not being saved.

 

The screen from Customer Orders after change the Delivery Address the Save button does not appear

 

Should I change something more to Save the changes of this field?

Once you have changed it to editable make sure you save and publish the changes,

 

Once you have changed it to editable make sure you save and publish the changes,

 

Dear @COVJAMIEB

I have tried it once again with saving and publishing the changes, but still the Save button after changes value does not appear. 

Do you have maybe any other ideas what also could I check or change?

I have checked and can see the same issue you are facing. Might be worth raising a case with IFS to confirm why they have changed it to read-only. There may be an underlying reason.

Good morning all,

Just in case if someone is seeking for a solution for this problem

I have created a IFS case and get answered that it is a system bug and it will be fixed in these versions: 

IFS Planned Version: 23.1.19 - 23R1 SU19, 23.2.12 - 23R2 SU12, 24.1.6 - 24R1 SU6, 24.2.1 - 24R2 SU1, 25.1E.0 - 25R1 EA

 

 

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