Skip to main content
Solved

Error message when receiving an OF

  • September 26, 2025
  • 11 replies
  • 195 views

audreyS
Sidekick (Partner)
Forum|alt.badge.img+10

 

Hello,


I am in production at my client's site. He upgraded yesterday to version 25R1, and I am getting this error message when receiving an OF. 

Have you ever seen this message before? 

 

ORA-01400: impossible d'insérer NULL dans (\"IFSAPP\".\"SO_COST_DISTRIBUTION_TMP\".\"COST_BUCKET_PUBLIC_TYPE\")"}]

Best answer by Yathartha Karunananda

HI ​@IWAAIOL ​@matt.watters,

If you have a zero-cost component within the shop order materials and issue it, the cost class "*" will be used for the actual costs. 

Currently, this runs at receiving and closing of the shop order which leads into an ORA error message. The reason for this was COST_BUCKET_PUBLIC_TYPE column was not nullable.

11 replies

Forum|alt.badge.img+1
  • Do Gooder (Partner)
  • October 9, 2025

Hello,

We have the same. WHat is the solution?

 

IFS Web Version: 25.1.2.20250702082751.0
Date: 2025-10-09T08:39:27.102Z

---------------------------------------------------------------------------

ReceiveShopOrder/ReceiveShopOrderAssistant@1 (erreur serveur)
Une erreur s'est produite avec la base de données. Contactez l'administrateur.
Error details: [{"code":1400,"message":"ORA-01400: impossible d'insérer NULL dans (\"IFSAPP\".\"SO_COST_DISTRIBUTION_TMP\".\"COST_BUCKET_PUBLIC_TYPE\")"}]

Request Id: a4d3ee6d-dc5c-4d40-a737-71dd642cc496


Forum|alt.badge.img+1
  • Do Gooder (Partner)
  • October 16, 2025

Hi, we are getting the same error. Any resolution for this?

body: "{"error":{"code":"DATABASE_ERROR","message":"Database error occurred. Contact administrator.","details":[{"code":1400,"message":"ORA-01400: cannot insert NULL into (\"IFSAPP\".\"SO_COST_DISTRIBUTION_TMP\".\"COST_BUCKET_PUBLIC_TYPE\")"}]}}"

 


Forum|alt.badge.img+11
  • Hero (Partner)
  • October 17, 2025

Looks like a bug, and I would be reporting it to IFS.


Yathartha Karunananda
Hero (Employee)
Forum|alt.badge.img+11

Hi ​@audreyS ​@AUDE DEBLOOS ​@Warna,

This is a product defect. It will be fixed in 25R1 SU5 onwards.


audreyS
Sidekick (Partner)
Forum|alt.badge.img+10
  • Author
  • Sidekick (Partner)
  • October 21, 2025

Hi ​@Yathartha Karunananda 

 

Yes, I confirm that IFS wrote us a script to unblock production. 


audreyS
Sidekick (Partner)
Forum|alt.badge.img+10
  • Author
  • Sidekick (Partner)
  • October 21, 2025

HI ​@Yathartha Karunananda 

 

Yes, I confirm that IFS wrote us a script to unblock production. 


GISANCAR
Sidekick (Customer)
Forum|alt.badge.img+8
  • Sidekick (Customer)
  • November 24, 2025

Hi ​@audreyS ,

We have also encountered this error for some of our shop orders.

What kind of changes/updates is the script doing to unblock the problem?


Forum|alt.badge.img+5
  • Do Gooder (Customer)
  • November 24, 2025

But is it weird that some shop orders are okay, but others get this error?

Seems to be some basic data missing? 


matt.watters
Ultimate Hero (Partner)
Forum|alt.badge.img+26
  • Ultimate Hero (Partner)
  • November 24, 2025

@audreyS what is an OF?

@Yathartha Karunananda what is the defect?


Yathartha Karunananda
Hero (Employee)
Forum|alt.badge.img+11

HI ​@IWAAIOL ​@matt.watters,

If you have a zero-cost component within the shop order materials and issue it, the cost class "*" will be used for the actual costs. 

Currently, this runs at receiving and closing of the shop order which leads into an ORA error message. The reason for this was COST_BUCKET_PUBLIC_TYPE column was not nullable.


audreyS
Sidekick (Partner)
Forum|alt.badge.img+10
  • Author
  • Sidekick (Partner)
  • November 25, 2025

hi ​@matt.watters

 

Sorry, I'm talking about shop orders.