Hi,
We get an error when trying to open one of our closed shop orders.
The error says:-
“The Reserved Lot Batch object already exists”
Does anyone know how to resolve it - we’ve not seen this error before and other shop orders are able to be re opened.
We’re using Apps 7.5
Many Thanks for any help
Cheers
Gav
Hi
We can't tell the exact reason for this error without doing a technical investigation as this error occurred for different reasons. Most probably there will be a data-related issue in reserved_lot_batch_tab.
But to tell the exact reason, need to investigate further by debugging the code,
So please report a case to GSO Support, then they will investigate the issue.
-Kelum
Thanks for the quick reply Kelum.
I’ve tried to log a support ticket but I’m having trouble - the website seems unresponsive?
The link I have is to
https://support.ifsworld.com/ifscec
Is this correct?
Cheers
Hi
Did you get a resolution on this one through support at all?
I’m getting the same issue
Thanks
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.