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Question

Can't close Shop Order - Related to Costs

  • December 12, 2025
  • 1 reply
  • 21 views

Hello,

I have a Shop Order that I can’t close due to an error in costs.

I notice that I had a product that was issued first and it was set by mistake as ‘Zero cost only’, then we notice and change it to ‘Zero Cost Forbidden’.

Then we make an unissue and issue again, but it has costs already.

Do you have an idea how to solve this?

 

1 reply

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  • Hero (Employee)
  • December 17, 2025

HI 

What is the error you are getting?

Have you used the Calculate Shop Order costs command in the Shop Order Costs page?

What is the inventory valuation method of the Parent Part and the Problematic part with 0 cost only at the beginning?