Question

Preview Print on IFS Cloud always error

  • 27 September 2023
  • 2 replies
  • 103 views

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19:32:43 INFO - REQUEST method "POST"

19:32:43 INFO - REQUEST uri "https://===========/main/ifsapplications/projection/v1/PrintDialog.svc/ReportDirectPrintRequest?odata-debug=json"

19:32:43 INFO - REQUEST protocol "HTTP/1.1"

19:32:43 INFO - RESPONSE status {"code":"500","info":"Internal Server Error"}

19:32:43 INFO - RESPONSE headers {"OData-Version":"4.0","Content-Type":"application/json"}

19:32:43 INFO - RESPONSE body "{\"error\":{\"code\":\"DATABASE_ERROR\",\"message\":\"Database error occurred. Contact administrator.\",\"details\":[{\"code\":20105,\"message\":\"ORA-20105: Report.PRINTJOBERR: Error occured while running the Report. Refer to Print Manager/Print Key 232\"}]}}"

19:32:43 TRACE - SERVER version "odata-server-core Version 4.9.0.1-ifs"

 

 

when try preview purchase order before print always 500 internal server error

any solution?


2 replies

Userlevel 7
Badge +30

Did you try to follow the advice given in the error message? Did that give you any clues?

Userlevel 4
Badge +10

Hi @ditomathias 

Can you check content of the Application Message that is creating when previewing this report? From that we may get more insight on this issue.

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