IFS Solutions

27692 Topics

thvilkDo Gooder

asked in Buying (Procurement, Demand Planner, ASC, SRM)

demand plan server function is very slow

we have install the demand server and client recently (APP9) and willing to use for or business. very simple SQL statement has been written as the master flow to check whether its working!Select contract, part_no, planned_date, planned_qty from IFSAPP.external_invent_part_issue_pub where contract = 'ABC' and Customer_No ='99999'when I ran this above SQL it in our environment via SQL developer, it returns with 50 records in 6-7 seconds. but when I ran the “Qualify” job via the Server Dashboard, it takes 25,000 s ( almost 7 hours)- Strange! I would expect the qualify job will create the IFS forecast parts records with in the similar time frame like SQL developer query. can not understand why this was taking hours??really appreciate anyone has any suggestions or thoughts?

2 years ago

atvanstSidekick (Customer)

asked in Distribution (CRM, Commerce)

Pick by choise for customer owned material

Hi, It seems the option ‘Pick by choise’ used from shipment - Report picking of picklist lines does not work if material is customer owned?Is that a limitation to this functionality?We are running IFS 10 upd 3

2 years ago

RAPIPLDo Gooder (Employee)

asked in Distribution (CRM, Commerce)

Server Error in CRM Customer

HI Each time when I opened CRM customer window i received an error :I worked with https://ifspsc1-d02.demo.ifs.cloud/ Database error occurred. Contact administrator. Url: https://ifspsc1-d02.demo.ifs.cloud/main/ifsapplications/projection/v1/CrmCustomerHandling.svc/Customers(CustomerId='FR_AIRBUS')/CustomerCrmInfoArray?$select=PotentialId,LoyaltyId,SourceId,EmployeeCountId,YearEndPeriod,Turnover,CurrencyCode,MainRepresentativeId,MainRepresentativeName,KeyAccountDb,BusinessLeadId,BusinessLeadName,CustomerId,ReferenceType,Note,Objgrants,luname,keyref&$expand=TurnoverCurrencyRef($select=CurrencyCode,Objgrants,luname,keyref)&$skip=0&$top=25 Date = 2021-07-13T14:18:13.878Z Request Id = 9d098bb7-1f0d-458b-8330-f32b8b2197d8 Client version = 21.1.1.20210329033206.0 Any ideas ?

2 years ago

ThejaSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Need to change master part description

Dear all , When we tried to change the master part description of already used part , the system not allowed to change it again ? The error message as follows. Please help .

2 years ago

Charana UdugamaSuperhero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Issue while debugging "could not find program unit being called"

I faced this issue during a technical investigation. There was an error message prompting in the application. "Invoice.ACCERROR1: Error (The Voucher Row object already exists.) occurred while booking Invoice CN xxxxxx" After copying the PLSQL Details, pasted it in the Test Window and ran it. The error message came as same as shown in the app. While debugging there was a requirement of inserting traces using Dbms_output. The packages that I inserted were Voucher_Row_API, INVOICE_API and Voucher_Util_Pub_API. The traces were inserted and compiled without any issues. They worked fine for a while. But in the middle of the investigation, the error message changed to "Invoice.ACCERROR1: Error (could not find program unit being called) occurred while booking Invoice CN xxxxxx." As you can see the text inside the bracket changed from ' The Voucher Row object already exists' to 'could not find program unit being called'. This also changes the error stack. Why is this happening and is there a wa

2 years ago

AstewartDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

ZTC ZTC JGOTAHero (Customer)

asked in Service (Touch Apps, MWO, MRO)

After covert several documents into a single PDF document and It is attach in Doc Revision (IFS)

Our company is utilizing IFS9.Our company utilizes external software to help to combine several documents into one PDF format. The software name is (KOFAX).After we have one file with the PDF format, the user attaches the PDF file into the (IFS) Document Revision.However, after we try to open the file from IFS, some fields disappear from the document. In other words, some data from the PDF file attached in IFS miss information.The file before be attach to IFS. It looks normal with the entire data. The problem happens after the file is attached to IFS.Any Idea what is happening?

2 years ago

dominikdurrerSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

IFS DMS mass download

Dear allIs there a way to mass download a list of documents (for example if a QR returns a list of document no#) from DMS, like retrieve as ZIP or individual files?

2 years ago

kelli.kaskiwSidekick (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Refill Remote Warehouses from Main Warehouses

We have 3 remote warehouses, all different remote assortments for their parts Truck 1 - Remote Assortment 1Truck 2 - Remote Assortment 2Truck 3 - Remote Assortment 3We issue off parts from work orders to take parts off the TrucksWe want to replenish our trucks from 1 Main ‘non-remote’ warehouse, according the their remote assortments (refill point qty, and refill to qty). How can we create transport tasks to take parts from the main warehouse to the remote warehouses?When I manually run ‘refill all putaway zones’, nothing happens. I believed it should have created these transport tasks.I’d like to do this manually or automatically. But must be missing something. My storage zones, Putaway Zone Basic Data, And Site is setup as such: I believed that Putaway Zone basic data eliminated the need to do putaway rankings at the inventory part screen. And instead let you do it at the site level. So mine are NOT setup on the Inventory Part screen.All my remote warehouses trucks1-3, and Main ware

2 years ago

CUCSOLUTIONSSidekick (Customer)

asked in Upgrades & Updates

APPS9 UD17 failed updating AS, MWS directory missing

Good day. I have been trying to apply update 17 to our APPS9 UD14 instances (I have tried 4 different instances) and he end result is the same.Failed to update AS & the MWS directory never recreates. Db space seems fineApplication server has 40G free on C: and 65G on D where ifshome resides. The application runs fine prior to the update.I run reconfiguration prior to the updateThe database updates with no errors.This appears as a Middleware issue. Any clue as to why AS will not startup? Prior to executing the update install the following services are stoppedIFSConnectIFS SolrManagedServer1 AdminServer is left running I appreciate any insight. Thank you,Marjie

2 years ago

hmccabeSidekick (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Un-cancel a Purchase Order

Can a purchase order that is cancelled be reopened?

2 years ago

NSRJMITCHELLDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Global System Variables

Is there a way in IFS Apps 10 to set a global variable similar to how the $INSTANCE variable works in the connect readers? I am looking to set up something for an external REST Api I am using in event actions so that I do not have to manually update the endpoint URL every time I import an updated app package into my test and production environments.

2 years ago

AmarDo Gooder (Partner)

asked in Assets (Asset Management)

Grant access to Solution manager -> Configuration

Hi,i can’t see Configuration in navigator Preview ..can any one suggest what is the problem? after Grant All in permission sets.BR/AMAR

2 years ago

Cuchu77Do Gooder

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Monthly consumption

Hello! do you know if there is a function or menu in which it is possible to see the past consumption split by month of an inventory part and/or if somewhere it is displayed the average monthly consumption based on a selected period. In alternative, how to create a report to calculate what I asked? I’m going to work with IFS10. Thanks

2 years ago

WebVirajWSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Change Request how to update Approved or Processed CR

Hi Guys,Is there a way to update Change Request when connected CO in Approved state ?Or What is the method to get the Change Order from Approved to Preliminary or AnalyzedEngineering>PDM>Change Management

2 years ago

BLLBrucemoSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Apps9: How often does IFS go down/offline?

We are in the process of upgrading our servers, and have experienced some unknowns that we couldnt cover in testing that have caused the IFS live application to be offline, sometimes for up to 3 hours when we are having to restart servers and understand what has caused the interuption.The business are understanding but expect everything to be up 24/7, 365 days.Am trying to manage expectation, but wondering from others experiece. How often does IFS experience service interuptions? We are averaging 98% uptime overall.

2 years ago

NarmadaHero (Employee)

asked in Finance (Financials)

External invoice upload - Customer & Supplier

Hi,I’m using external file templates STDCIN2 & STDSIN2 for customer invoice migration in upgrade project (2004 to App10). There is no field to update invoice series in the file & it is available only invoice type. System will pick the invoice series based on invoice type. This customer has multiple series for invoice type and any suggestions to handle this situation Invoice Type Invoice series CUSTINV EP CUSTINV GSP CUSTINV GTI CUSTINV HDM CUSTINV LMS

2 years ago

EnvSandeBSidekick (Partner)

asked in Finance (Financials)

BrnchId tag issue in ISO20022 Output file

Hi,<BrnchId> tag is appearing inside <FinInstnId> section under <DbtrAgt> in the ISO20022 output file generated by IFS 10.But, most of the banks like Zenith Bank in Nigeria, Citi Bank in Panama, Bank of America in Mexico are requesting to have <BrnchId> outside the <FinInstnId> section but under the <DbtrAgt> tag.Can anyone let me know, why IFS has included <BrnchId> tag inside <FinInstnId> section.

2 years ago

smelansonSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Work Task Posting Analysis errors for future periods

Hi, I noticed there are several lines in the Work Task Posting Analysis window with the following error:The period 4 is closed in Company 200I would appreciate help to determine what is causing this error. Period 4 is a future period, so there should be no transactions for period 4 yet but I’d like to know what/why this is happening so we can prevent it from happening again.

2 years ago

K.mitchDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Apps 9 Single Sign On Troubleshooting

Our org is trying to enable SSO in App 9 - Our existing FND user string is user Initials and Employee ID - but the mapping for these areas is not supported in the AD attributes when mapping the fields in the Active Directory user integration Config screen. What’s the best way to enable SSO and retain the existing FNDUSER string? All other attempts so far have created duplicate user / Person. I have managed to get to a point of using another AD field that is supported to hold the FNDuser and map to it - but the user still can’t log in - aside from selecting “connect with your current windows credentials” in the IFS app login screen is there anything else that needs to be switched on? (Also not really the cleanest way to do it either)

2 years ago

KKSloane

asked in Service (Touch Apps, MWO, MRO)

TimeTracker 2.1.XX Apps9 Permission Set (on-prem)

Does anyone have a permission set designed for TimeTracker 2.1.XX? We have 2.1.10 installed on our Apps9 on-prem instance, and there is no “Generate Role Script”. I have an older permission set from 1.4.0, but it is missing a lot. I was able to glean some of the missing information from errors in the log, and now I can login to TimeTracker on my android phone, but get an error that I’m missing “basic data “ and I can’t do anything. It isn’t missing any basic data, as when I login as the app owner, there is no such error. Enclosed is a screen shot of the config screen showing that there is no option to generate the permission set.

2 years ago

tatansumrDo Gooder (Partner)

asked in Finance (Financials)

CustomDuty and Clearing charges

Currently, Custom duty and Clearing Charge for import PO’s are handled manually as it has two different vendors. In IFS, can be the same be handled in a single PO. Please let me know hoe to fix Thanks,Ansuman

2 years ago

AngeliquedmrDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Astea V15 - Product Center - Created By Log

Hi,We are trying to find out where we can view who created a product. Currently there seems to be nothing on the DB identifying the creator Notes:Alliance Version: Astea Alliance Enterprise Spring 2019 (15.1.0.8) Many thanks

2 years ago

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