IFS Solutions

27810 Topics

SandholtDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Error when there are too many rows in PO receipt

Hi, we get below error when user run PO receipt that contains more than 50 rows but less than 100 rows. Do you know if there is some “limit” to how many rows there are allowed in PO to avoid this problem? Thank you! Best regards,Erla Sandholt

2 years ago

SMcLeesSidekick (Customer)

asked in Finance (Financials)

One Time Supplier/Customer set up

I can see IFS has an option of making suppliers/customers one-time. I can understand the benefit to getting a one off invoice on IFS with this, can can be tracked and paid in BACs run etc What is the benefit to someone setting up the account as opposed to a permanent account. Trying to work out if I ask someone to set up a one time supplier, why wouldn’t they just set up a regular supplier account to cover any possible future use?

2 years ago

DjedaiDo Gooder (Partner)

asked in Document Management (DocMan)

Custom Fields : Not found in page designer

Hi,I Added customs fields (for DocIssue Entity) and approved and published but in page Designer i dont find the customs fields i defined ? a step is it missing ? Thanks. regards.

2 years ago

m.arifSidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

ORA-01422 exact fetch returns more than requested number of rows

While migration position and org code in employee assigments using migration job ,i am getting the following error.

2 years ago

JONEDEHero (Partner)

asked in HCM (Human Capital Management, Payroll)

Time Clock with card reader

Hi, we entered a card reader to a time clock in IFSCloud.If I clock in by typing in the EmpNo the clocking is in the time card. If we use the card reader, there is not clocking in or out. If we use the card reader for name we get the right employee, but the data are still in LOV not directly in the field:What is the trick, to get the cardnumber after reading through the card reader, directly into the Employee-field and an ok? The employee has a schedule, is a time clock user and the card is connected to the right employee.

2 years ago

MervanSidekick

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

How can I prevent output on some screens?

Hi, Users have exit authority. However, I do not want them to use this feature on some screens. Is this possible? for example, There is authorization on the business lead screen. I just want to prevent it from outputting on this screen Best regards,Mervan

2 years ago

Zuha SamsudeenHero (Partner)

asked in Finance (Financials)

Income type added doesn't appear under LOV

Hi,I have added an Income type as ‘X’. I m trying to add it under customer tax withholding → customer income type tab. But in the LOV of income type, i cannot see the type ‘X’ i added even with populate. Is there any specific pre-requisite based on in which the income types gets filtered here in LOV. Best regardsZuha

2 years ago

Achala BhagyaSidekick (Employee)

asked in Finance (Financials)

Lobby Element for page "Organization and Position Assignments" - is it possible to uncheck "Valid Assignments"?

Hi,When it is tried to link a Lobby Element to the page "Organization and Position Assignments" (page/OrganizationAndPositionAssignments/List), the page has a checkbox "Valid Assignments", which by default is checked.Is it possible to add any parameter to the page-link to clear this checkbox, to allow the page to be opened with "Valid Assignments" not checked?When the page opens with "Valid Assignments" checked, user is not able to see the row/rows of the assignments which are not valid on current date.Thank you.

2 years ago

JejeDo Gooder (Partner)

asked in Finance (Financials)

Match customer order with an external invoice

Hello everyone, I would like to match a customer order with an external customer invoice. Do you know if it’s possible. I checked the SDTCIN template and i don’t see any information to fill in the customer order in my external template. On the template i have only the information “reference” or “item id” but nothing about the “order reference” I was thinking that the process is : Create a customer order (it depend of the order type but don’t want to create an invoice with the workflow of the order type) Upload the external customer invoice (statut of the external invoice must be created) Analyze the invoice with the notion of the customer order Best Regards, Jeremy

2 years ago

IGMIGMIMXMDSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Migrate from Server 2012R2 to Server 2019

We have IFS FSM and it is currently installed on a Server 202R2 server and wish to move it to Server 2019 as 2012R2 goes end of life next year. Could someone please advise how this is done and if there is someone I can speak to in support about this as currently they just say its nit a bug so not supported.

2 years ago

TechSriniGDo Gooder (Partner)

asked in Products (Manufacturing, Products, Engineering)

regexp_sustr Logic not working

Hi Team, I want to extract a particular word from a string, I am using “regexp_substr”, but its not giving result as expected. TAB_NAME : Test TABLE IC_X_CUST_HEADER_F_123_TAB A, CUSTOMER_ORDER B, LEFTJOIN (PURHCASE_ORDER_LINE) From above text, I want to extract the word ‘IC_X_CUST_HEADER_F_123_TAB” , so I wrote below logic. SELECT regexp_substr(t.tab_name,'ic_[A-z]+[0-9]+) AS output FROM IC_TAB_LIST t; But, its not giving result. can anyone suggest ? Thanks,Srini

2 years ago

Timmermans RoelHero (Partner)

asked in Assets (Asset Management)

Superior SM Object ID and Create SM Object

Dear All, On the CO lines weh ave the columns ‘Superior SM Object ID and ‘Create SM Object’. It was my understanding that we checked ‘Create SM Object’ when we wanted a Part Serial to be converted into a Serial Object at delivery, and that the ‘Superior SM Object ID’ was used to put that Serial Object in the structure so that it was visible in the Equipment Object Navigator. But I noticed recently that it does not exactly work as I imagined because when I create a CO line for an already existing Serial Object (delivered to customer from stock) - I didn’t use ‘Create SM Object’ because I thought I didn’t need this when the Serial Object already existed. But it turns out the object is not placed in the Equipment structure. Is this corect behaviour? AM I missing something here? Can anybody tell me more about the those 2 columns because I feel I don’t have a full idea on their behaviour. Best RegardsRoel

2 years ago

TechSriniGDo Gooder (Partner)

asked in Products (Manufacturing, Products, Engineering)

GRANT inside for Loop

Hi All, I want to give grant permission to tables which are more in number. I have executed below logic , it is throwing below error “Encountered the symbol “GRANT” when expecting below “ Code used : DECLAREBEGINFOR R IN (SELECT TABLE_NAME FROM IC_TAB_LIST)LOOP GRANT SELECT ON R.TABLE_NAME TO IFSAPPEND LOOP;END Here : IC_TAB_LIST = Table name, which has around 300 tables where i need to give permission. Please suggest asap.

2 years ago

Thanushi JayaweeraSuperhero (Employee)

asked in Finance (Financials)

Message Code mapping from MT940 File is incorrect

The customer is in IFSAPP8. Issue - After importing the MT940 file into IFS, the system reads the 3 characters from line :86 to the left of “:” and places those characters on the Message code column.Below screen shows message code = ‘YOU’ which comes from line :86. Expectation - Correct the mapping of the message code from the MT940 file upon importing by assigning the 3 characters to the right of “N” from line :61 to the message code column on the “External Payments Per Load ID” screen.Is there a fix for this?Thanks & Regards,Thanushi

2 years ago

CorGreggBDo Gooder (Partner)

asked in Service (Touch Apps, MWO, MRO)

Unable to Approve Invoice Preview from Work Order

We have an Invoice Preview created from a Work Order and when trying to Approve we get a background error of “Field [WANTED_DELIVERY_DATE] is mandatory for Customer Order and requires a value.” Where do we set the Wanted Delivery Date? Using App10 Update 9Thanks,Gregg

2 years ago

EvrDanieLDo Gooder (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Intrastat reporting Apps 10, no result

This question has been posed before but no conclusive answer was given.We cannot get any result in the Intrastat reporting. It is just empty.We have read this and think that we have set up the data correctly:

2 years ago

premDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

About Rota Data

Hi All,Just wanted to know what is Rota data, how it is created, what is the significance of Rota data and where it is used. In nutshell, can anyone give me end to end of Rota data. Please provide the link of document if there is any.Thanks!

2 years ago

SeshiDo Gooder

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

IFS FSM Learning Path

Hi Everyone.I have been following IFS in the field service space for sometime and really impressed how it has managed to market leader in this area for long time..I have about 15 years of experience in CRM space and been passionate about field service managementI’m looking for ways to learn IFS FSM to be an functional consultant but unfortunately to find any reasonable learning path or any resources. Appreciate anyone from this blog can guide me in right direction. Thanking you in advance!! RegardsSasidhar Anala

2 years ago

ashwanikumarDo Gooder

asked in Distribution (CRM, Commerce)

transfer or Sale/Purchase for a Non-Inventory Part between different sites of a company

How to transfer or Sale/Purchase for a Non-Inventory Part between different sites of a company?

2 years ago

OzgeSidekick

asked in Distribution (CRM, Commerce)

Shipment Label

Hi, How can I customize label dimentions and font setting for shipment label? ThanksOzge

2 years ago

RobinHunterSidekick (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

IFS Objects to which Document Text can be added

IFS provides the ability to add Document Text to some objects in the database (e.g. Customers, Suppliers, Parts, POs and lines, etc). Having done so, it can be configured (via the Doc Text Administration screen) to inherit though to one or more Output documents. For example, we can add doc text to a part record and configure it to appear on any Purchase Order with a line for that part number.This is very useful functionality, but seems to be limited only a pre-determined set of objects.Is there a way to enable document text against addition object types (e.g. could we add doc text to a site, such that all POs on that site show the applicable phrase?)Also, is there a list of all objects to which Document Text can be added (I couldn't find any such list in the help system?)Thanks in advance for any help!

2 years ago

HPeelerDo Gooder (Customer)

asked in Finance (Financials)

Multi Company Payment Application

We are new to Multiple Companies and are looking for guidance on on how best to preform payment applications when a CUPOA is required. All deposits will be made under one company (Company 1)All deposit transactions in IFS10 will begin with Company 1, applying payments to customers under Company 1 and Company 2Our current process is to begin from Customer Check, pull checks into a proposal, and the proposal then into mixed payments.Our problem comes in when attempting to create a CUPOA on Company 2, when initiating the transaction in Company 1. All other payment applications are working great, accept for this one.

2 years ago

Shangavi SubendrarajahSidekick (Employee)

posted in Finance (Financials)

Your Systems Administrator has not granted permissions to complete that action in Aurena

Issue: When an end user is logged in Aurena, if an error occurred as below for some windows like Supplier Offset, Customer Offset Proposals:Your Systems Administrator has not granted permissions to complete that action Solution:Prerequisites: Go to Debug → Enable Debug Console → go to Page Info Tab and check the Projection name:Go to Entity Action Grants in Aurena Search for the Projection name With the Permission set in Entity Actions Grant → FndTempLobStore Granted value will be No, change it to Yes Change it to Grant for FndTempLobStore Likewise in Projection Action Grant → DefaultInfo grant the permission It can be fixed through in IEE → New Permission Set → Search for the Permission Set → go to Projection tab → Expand the Projection file details:We can see that the FndTempLobStore and DefaultInfo will be in Blue for both attributed RMB and click on Grant

2 years ago

MervanSidekick

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

slowly retrieving data from the view COMPANY_PERSON

Hi,I have a big problem, Data comes very slowly on the Company person screen. When I examined the View, I found that the reason for the slowness was some APIs. Is there any other way to speed this up?note: The query marked in red is causing slowness.Best regards Mervan

2 years ago

lbayhonanDo Gooder (Customer)

asked in Finance (Financials)

Managing intercompany eliminations for multiple master companies

Hello,I am curious if anyone has experience consolidating the same reporting company in multiple master companies which would result in different relationships for eliminations? At the REPORTING Company level, we designate Customer Groups to map to specific GL accounts if it is a related customer and then at the MASTER company, we further control which GL accounts to eliminate in the intercompany elimination rules. Since it is initially set up at the REPORTING company, I would like to know how this is managed when that same company rolls up into a 2nd, 3rd or even 4th master company. Issue: Customer Group (Related Party, External, etc.) relationship can change, depending on what Master Company it is rolling up to, but that the Customer Group is controlled at the REPORTING company.For example, Corp A & B are related companies with same parent, Master Company (MC) #1. In this example, B is a Customer Group 2 “Consolidated Member, Related Trade AR”. When consolidations are run, th

2 years ago

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