Southwest Airlines
Problem Statement: During heavy checks and cabin visits, QC often has multiple identical faults to document with only slight changes to station locations or seat rows. We would like a way to create a template or duplicate faults without having to goes through all the steps of fault creation.
Southwest is looking for feedback/guidance if this is currently available functionality in Maintenix.
I would suggest Fault Definitions. There are permissions that need to be enabled, and there is some setup to do, but they would enable a much quicker fault creation from a ‘template’ idea. It may even be able to be something that encoded with a barcode, not sure about that.
from the ‘help’ link here is the lead in to Fault Definitions: (emphasis mine)
“Fault definitions
Fault definitions, much like other types of task definitions, are reusable templates that describe common and frequently encountered faults and provide information for solving the problem. Maintenance personnel who encounter a problem can raise a fault using a fault definition.
Also, fault definitions are used to create possible faults automatically through the Diagnostics API; this is achieved through the use of failure effects, which are symptoms of problems that are reported by systems on-board an aircraft.
Every fault definition can be associated with one troubleshooting requirement definition. The troubleshooting requirement definition must have a class of CORR (Corrective Action) and a status of ACTV or BUILD. When a fault is raised from a fault definition, the associated troubleshooting requirement is automatically initialized in Maintenix. To provide all possible corrective actions to attempt to solve the fault, you create job card definition subtasks in the troubleshooting requirement.”
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