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We’re trying to map a scenario in which a Customer returns a Product to our client for modification / remanufacturing. It has been proposed that we consider the use of Component Repair Orders rather than Remanufacturing Shop Orders for this, but although we’ve created a Repair Order for our Part:

CRO Repair Order

and have created the Repair for the work: 

Repair

But we can find no way of linking any of the Materials we will be using to complete the Remanufacturing work to this Repair Order, nor of any way to be able to issue the Serialized item for our Part out if stock to the Repair Order

Can anyone advise of how this can be done?

Hi Nicholas,

Based on your screenshots, the CRO Repair is currently in “Planned” status. Once the Customer Order and Receive Order are created for the CRO Repair, closing the Receive Order will automatically update the CRO Repair to “Reserved” status.

 

From the “Reserved” status, the CRO Repair can be manually updated to a status of “Released” (found under the Status dropdown). This will create a Repair Shop Order where materials can be managed.

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